Once upon a time, when I was in management, I dealt with all sorts of unruly employees. I had attitudes coming out my ass from these people and NEVER did I yell at them. You treat people the way you would like to be treated. End of discussion.

I yelled at people alla time, in my previous work.

Of course, I shot at people, too. So mebbe I shouldn't have yelled... Nah!

Then there's all those Coaches...

Whatsyerbeef?

8^D

Well, John, I hope you don't yell at people where you work now!

If I wanted to be in the Army and get yelled at, I would have done that for a living.

humph

Snerk! Like *that's* why you left the service!

Always I yell at people; it makes them feel appreciated and wanted.

Cheers

Good managers are like good Sergeants (funny, that, eh?), the really good ones almost never use the traditional "inlay the miscreant into the wall via sound waves"... They instead cultivate a plethora of subliminal abilities that seem far more effective. (Not unlike the General officer who understands when and when not to curse...)

In the civilian sector, civility should be the professional norm, with yelling regulated to asking for the salt over the strains of the neaby mariachi band.

Immeadiately resorting to "a$$-chewing" isn't going to either make points or speed up production...

What good does yelling do? You can communicate more effectively with tone of voice, expressions, and straight foward comments.

OMG! I am talking manager-ese!!!! :)

It has it's place. Should be rare, but it does have it's place. It's like spanking--rare, but for some people it's the only thing that gets thru to them.
If the decision has been made, becuase the superior has the 'power' to make that call, and you continue to dither---you better expect to get yelled at, literally. That's proffesional too.
Civil means we all agree to play by certain rules---if you break 'em by ignoring that the dunder head over your actually has the authority to make decisions you don't like all bets are off.
At least, that's what my Wisconsin Raised Mother taught me.

ANd there are times when I do have to get in someones grill in teaching labs. Danger isn't always immenent, but people sometimes just don't listen. At that point, F them. I'm not going into hock over their stupidty when they cause a fire or injury.
And I sure don't want my @$$ chewed out for not following disposal protocals either. If'n I can't fire them or have them banned you better expect me to yell and emberass the hell out of you when someone is an idiot.
It has it's place Beth. The world isn't always a nice place. you don't toss out the effective tool 'hammer' because it's mean to the 'nails' now do you?
Abuse is one thing, and people do abuse yelling(a lot), but to rule it out entirely? Folly.

I've always found that a very quiet "no excuses just explain how your are going to fix this and how it is never going to happen again" to be much more effective. The problem is usually corrected quickly and the waiting for the other shoe of blam to drop usually keeps the offending party in line for quite a while. (Having a reputation for not threatening but acting also doesn't hurt.)

On the other hand I had a boss a couple links up the chain who was an ex-marine with a reputation for yelling in extreme instances. My usual response to anything he requested was yes sir. How high sir? And on the head of which pin would you like me to land? I never actually heard him yell.

No, no. I've never had to yell, no need to. I always treated my employees with respect and they learned to respect me or they didn't last long. They would have be fired long before I ever had to resort to yelling. I would consider yelling to be a sign of weakness or fear on my part.

Maybe that's another difference between the sexes.

Different clients require different communication strategies. One of my first clients was very Italian. Unless we sat literally nose-to-nose yelling at the tops of our lungs he couldn't take what I said seriously. There was never any animus involved.

Propinquity, tone, and volume all vary culturally.

The first time I got so upset at a coworker who was assisting me on a multiperson task as to start yelling at him, my boss noticed, and that was when he began grooming me for management.