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I understand branding...

...and I understand wanting to control your image.  But I don't understand this, via the NYT:

“We’d ask that whether you’re talking to a dealer, reviewing dealer advertising, or speaking with friends and family, that you communicate our brand as Chevrolet moving forward,” said the memo, which was signed by Alan Batey, vice president for Chevrolet sales and service, and Jim Campbell, the G.M. division’s vice president for marketing.

“When you look at the most recognized brands throughout the world, such as Coke or Apple for instance, one of the things they all focus on is the consistency of their branding,” the memo said. “Why is this consistency so important? The more consistent a brand becomes, the more prominent and recognizable it is with the consumer.”

Note the unwitting, or, perhaps more likely, clueless irony.  Heh.  Right.  Americans are somehow confused between "Chevy" and "Chevrolet?"  Just like people think "Coke" and "Coca-Cola" are wildly different products?  I'm thinking the only people who *might* (and only "might") are the kinds who buy Volvos, Mercedes, and perhaps Lexi...  I'm betting people who drive Beemers know what a BMW is, though they might not know it as a product of the Bayerische Motoren Werk.

If your consumers are the ones changing your name, perhaps you ought to consider what that says...  and in this case, I don't think it has to do with denigrating the product, given the history of the brand.  Any more than Beemer is.

If I were Mr. Campbell, I'd be far more concerned about a different aspect of branding...

GM = Government Motors.  I'm thinking that's far more dangerous than Chevy.

Of course - Mr. Campbell's memo could have come from one of any number of government agencies, too.  Hmmmm.  

Any bets on whether or not Mr. Campbell has a Biz School degree of some sort?


15 Comments

No, he might be a natural, but I think we can reduce our position on the company if that's the best strategy they have.

Is it possible to sell shares in the government?  Oh sorry, I forgot they have you in bonds.
 
Oooo.  Clever snarkitude, Argent!
 
"The more consistent a brand becomes, the more prominent and recognizable it is with the consumer.”

It's not the brand name consistency that wins customers, it's the *product's* consistency.

Master Batey appears to be one of those clueless individuals who conflates packaging with product -- and now I know exactly where to start selling gold-foil-wrapped cow patties door-to-door...
 
I'm thinking the only people who *might* (and only "might") are the kinds who buy Volvos, Mercedes, and perhaps Lexi... I'm betting people who drive Beemers know what a BMW is...

And I'm betting 98% of the those who buy a Lexus would call you a liar if you told them it was just a high-end Toyota.

 
It's not like they have a problem similar to Xerox where they had a serious chance of loosing their name. "Hey, Xerox this for me". Well you may have a Cannon, or Sharp. Linoleum used to be a company name and kerosene was a brand name that was lost. Xerox has spent may dollars on legal fees fighting to keep their name.

GM can do whatever it wants...and we can do whatever we want. Which is what it should be in a free society. Just a few years ago a Chevy was called many other names which would not necessarily get through the rulz committee.
 
Actually, Bill - wrt to Lexus you make a point supportive of Campbell... if he were right in his assumptions about where the Chevy brand stands.

Wonder if they're going to revoke all those licensing agreements?
 
Good one, Bill.  Business degree or not, "Master Batey" has probably had lessons in training male lions.  ML
 
Aren't you glad Xerox got there before Fuchs Copy Systems?
 
"Here, Fred, take this down to the printing office and Fuchs it up for me, will you?"

Sorry. Someone had to say it.

 
"It's not the brand name consistency that wins customers, it's the *product's* consistency."

I would add the products 'appeal'.

Anyone remember the Edsel?

 

Maroon.
Chevy = Chevrolet
Coke = Coca Cola (unless you're in the South, in which case ALL soda/pop is "coke")
facial tissue = Kleenex
Mickey D's = McDonald's
UDF = United Dairy Farmers (Casey will get that reference, but the rest of you need to know that UDF is a Cincinnati convenient store chain.)
and....
USA = AMERICA

There are just some nicknames that everyone knows- and you should capitalize on that rather than villify it.

WHATEVER...... The truck in our driveway right now is a Silverado- Chevy OR Chevrolet.

 
Yep, got a UDF right down the street. Get my beer and my gas there. They all have soda fountain/ice cream shops in 'em too. And we never say "Chevrolet" down here, it's "Chevy, just like we say UDF, instead of United Dairy Farmers."

Bill is right about the  high-end cars; I have an old used Acura, but the engine still says "HONDA" on it.

They quoted a race car driver in the article which follows this point as well: “It’s a ’Vette, it’s a Caddy, it’s a Chevy.”  For that matter, we use Olds, not Oldsmobile.

...On the other hand, no one abbreviates Chrysler, and it's hard to abbreviate Dodge or Ford, although the latter has inspired some interesting acronyms. :)


 
You misspelled "Shivvuhlay."
 
Oh, and speaking of branding in a more literal way, one of the saddest things I ever saw was a tattoo high on the neck of some guy, in the shape of the Chevrolet logotype.  What a sline! (That word's from Anathem, and fits perfectly.}
 
Who cares what that fool wants to call that incestuous product of the auto unions and the government?
 And don't be forgetting that the govenment has started paying off its union supporters in the form of shifting the burden of the union provided pension losses over to the tax payers.  Be sure to thank a dhimmi at the next election and laugh at the government motors lot as you drive past it on your way  to the Ford or Honda or Nissan lot.