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More on Walter Reed, and some support for MG Weightman.

I have had enough and am going to give my perspective on the news about Walter Reed Army Medical Center. Please understand that I am speaking for myself and I am responsible for my thoughts alone. The news media and politicians are making it sound like Walter Reed is a terrible place and the staff here has been abusing our brave wounded soldiers; what a bunch of bull!

I am completing my 24th year of service in the Army next month so you decide for yourself if I have the experience to write about this topic. I have been the senior clinical chaplain at Walter Reed for four years and will leave to go back to the infantry this summer. I supervise the chaplain staff inside Walter Reed that cares for the 200 inpatients, the 650+ daily outpatients from the war who come to us for medical care, the 4000+ staff, and over 3000 soldiers and their families that come for clinical appointments daily. Walter Reed has cared for over 5500 wounded from the war. I cannot count the number of sick and non-battle injured that have come through over that timeframe. The staff at this facility has done an incredible job at the largest US military medical center with the worst injured of the war. We have cared for over 400 mputees and their families. I am privileged to serve the wounded, their families, and our staff.

When the news about building 18 broke I was on leave. I was in shock when the news broke. We in the chaplains office in Walter Reed, as well as the majority of people at Walter Reed, did not know anyone was in building 18. I didn't even know we had a building 18. How can that happen? Walter Reed is over 100 acres of 66 buildings on two installations. Building 18 is not on the installation of Walter Reed and was believed to be closed years ago by our department. The fact that some leaders in the medical brigade that is in charge of the outpatients put soldiers in there is terrible. That is why the company commander, first sergeant, and a group of platoon leaders and platoon sergeants were relieved immediately. They failed their soldiers and the Army. The commanding general was later relieved (more about this) and his sergeant major has been told to move on--if he gets to. The brigade sergeant major was relieved and more relief's are sure to come and need to. As any leader knows, if you do not take care of soldiers, lie, and then try to cover it up, you are not worthy of the commission you hold and should be sent packing. I have no issue, and am actually proud, that they did relieve the leaders they found who knew of the terrible conditions some of our outpatients were enduring. The media is making it sound like these conditions are rampant at Walter Reed and nothing could be further from the truth. We need improvements and will now get them. I hate it that it took this to make it happen.

The Army and the media made MG Weightman, our CG, out to be the problem and fired him. This was a great injustice. He was only here for six months, is responsible for military medical care in the 20 Northeast states, wears four "hats" of responsibilities, and relies on his subordinate leaders to know what is happening in their areas of responsibilities. He has a colonel that runs the hospital (my hospital commander), a colonel that runs the medical brigade (where the outpatient wounded are assigned and supposedly cared for), and a colonel that is responsible to run the garrison and installation. What people don't know is that he was making many changes as he became aware of them and had requested money to fix other places on the installation. The Army did not come through until four months after he asked for the money, remember that he was here only six months, which was only days before they relieved him. His leaders responsible for outpatient care did not tell him about conditions in building 18. He has been an incredible leader who really cares about the wounded, their families, and our staff. I cannot say the same about a former commander, who was my first commander here at Walter Reed, and definitely knew about many problems and is in the position to fix them and he did not. MG Weightman also should not be held responsible for the military's unjust and inefficient medical board system and the problems in the VA system. We lost a great leader and passionate man who showed he had the guts to make changes and was doing so when he was made the scapegoat for others.

What I am furious about is that the media is making it sound like all of Walter Reed is like building 18. Nothing could be further from the truth. No system is perfect but the medical staff provides great care in this hospital. What needs to be addressed, and finally will, is the bureaucratic garbage that all soldiers are put through going into medical boards and medical retirements. Congress is finally giving the money that people have asked for at Walter Reed for years to fix places on the installations and address shortcomings. What they don't want you to know is Congress caused many problems by the BRAC process saying they were closing Walter Reed. We cannot keep nor attract all the quality people we need at Walter Reed when they know this place will close in several years and they are not promised a job at the new hospital. Then they did this thing call A76 where they fired many of the workers here for a company of contractors, IAP, to get a contract to provide care outside the hospital proper. The company, which is responsible for maintenance, only hired half the number of people as there were originally assigned to maintenance areas to save money. Walter Reed leadership fought the A76 and BRAC process for years but lost. Congress instituted the BRAC and A76 process; not the leadership of Walter Reed.

What I wish everyone would also hear is that for every horror story we are now hearing about in the media that truly needs to be addressed, you are not hearing about the hundreds of other wounded and injured soldiers who tell a story of great care they received. You are not hearing about the incredibly high morale of our troops and the fact that most of them want to go back, be with their teammates, and finish the job properly. You should be very proud of the wounded troopers we have at Walter Reed. They make me so proud to be in the Army and I will fight to get their story out.

I want you to hear the whole story because our wounded, their families, our Army, and the nation need to know that many in the media and select politicians have an agenda. Forget agendas and make the changes that have been needed for years to fix problems in every military hospital and the VA system. The poor leaders will be identified and sent packing and good riddance to them. I wish the same could be said for the politicians and media personalities who are also responsible but now want it to look like they are very concerned. Where have they been for the last four years? I am ashamed of what they all did and the pain it has caused many to think that everyone is like that. Please know that you are not hearing the whole story. Please know that there are thousands of dedicated soldiers and civilian medical staff caring for your soldiers and their families. When I leave here I will end up deploying. When soldiers in my division have to go to Walter Reed from the battlefield, I know they will get great medical care. I pray that you know the same thing. God bless all our troops and their families wherever they may be.

God bless you all,

+Chaplain (Major) John L. Kallerson
Senior Chaplain Clinician
Walter Reed Army Medical Center

6 Comments

I'm glad to see some perspective from another angle within the hospital. I thought that Weightman was made a scapegoat, and it appears that it's worse than that - since he might have been part of the solution. Timing is everything, sadly. One thing that I don't understand, though. If efforts were already underway as described, why not include that info in the counter-responses to the press. Or was this perhaps imparted, but the reporters chose not to include said data? One has to wonder.
 
It is a shame, at least he apologized to the family. It is amazing to me a 4th grade primary school student doesn't meet requirements he is not promoted at the end of the year. This event did not just happen, it is the completion of a time consuming process. They should activate Kiley and Farmer, then courts martial them. Then you can adjust their dicharges and benefits consisitent with the performance or lack of same.
 
Thanks for writing about your perspective. If you are interested, please check out my blog which is about health policy, patient advocacy and professional nursing. I have been writing about Walter Reed, military healthcare and patient advocacy there, and I think I'm on the same or a similar wavelength as you. You are welcome to guest blog. Major General Weightman got the very short end of the stick, and Major General Pollock will need all of the support she can muster in order to bring about the changes in military healthcare systems and patient handoffs to the VA/civilian healthcare that are needed to appropriately care for the types of injuries and health problems that soldiers are receiving. I'm glad that your support and articulate advocacy for them is strong. Thank you for writing this.
 
Does anyone know Chaplain Kallerson's e-mail or phone number? I am trying to get a local Boston news statio (WBZ) to do a story that for once shows the other side of things. They would like to contact Chaplain Kallerson's.
 
N-1, It is amazing, as I wrote my last post, I tried to be discrete in my language. There is so much to an issue such as this. The American people need to wake up and smell the coffee. Everybody is doing an investigation into the tragic events that happened at Walter Reed. Look at the people doing the investigations, do they bear some of the responsibility? Do NOT STOP with SECDEF! This goes all the way to the President of the United States. Respect and loyalty move in both directions, both go from the bottom up AND from the POTUS down to the E-1. As we examine the situation, we need to remember this situation did not just start. It started with the previous Congressional Budget. Now as we continue, we here the phrase everybody "accepting responsibility". What is it actually costing them, personally? But as negative as this gets, if I am honest, I must also STATE the good side. I have a serious neurological impairment, TBI causes Grand Mal and Petit Mal seizures. It all started with an earache + headache together. This happened in the spring of 1968. I went to the base clinic. The Med Tech gave me sinus and pain medication. Everytime, I asked to see a doctor, but was refused. This happened for 3 wks. The last time vas on a Friday, I asked them to lance my eardrums + install stents. The last Friday night, both of my eardrums ruptured at the same time. It also blew out the 2 small bones in one ear, with this there was a clear liquid and blood mix. It was a mess. The guy in the next bunk saw me and scrambled for a phone to call an ambulance. They arrived, put me on a gurney with a clean uniform, shoes sick call bag and my meds. At this point, I'm deaf. They take me to the hospital ER. The first doc I see is a Marine Corps Lt Col., he is not a happy doc, a little confused. He faced me and simply asked,"Why didn't you go to the clinic?" I openned my bag and shoved him the meds the clinic had given me. He said, "I'm going to write down some of the information off your meds, do you mind? I want you to put on the hospital gown and let them clean your ears up. It may be 4 in the morning, but somebody is going to get up give me your records. You'll be spending some time in this hospital and then moving to med-hold. During this stay in Med-Hold, I contract central nervous system rubella. I'm put back into the hospital with an extreme temperatures. My doctor tells me, "You'll be leaving the service." They don't tell me the reasons behind everything. You could say, I was just hanging in the wind. In July 1992, friends find me laying on the floor, near death. THey call an ambulance fo me to be taken to the hospital. It isn't long before the doctors are starting to connect the dots between that near fatal seizure and many of the events of my life. The more important thing is the VA agrees and they work with through each and individual step. -Grumpy
 
N-1, To the rest of the readers, military and veterans and to the just plain American citizen, thank you. I want to THANK YOU for reading the post of 20 Mar 2007 2.10AM, flaws and all. You didn't just do me a favor, you did yourselves a favor. You entered a new world, even if it was only for a short time. I hope you never enter this world on a long-term basis, the world of "traumatic brain injury" and "neurological impairment", this is my deepest hope and prayer. Let's try to finish and polish everything off. Starting at the point after the July 1992 event. As I would visit my doctors, they were trying to piece together a real reason for the seizures. Every path we went down was blocked, one way or another. The team of civilian doctors had no real answers causing real frustration. In fact, this is what they told me. The next visit, I raised a question, " I don't know, I thought this might help..." and I explained everything from the previous post. "Might this help?" My civilian doctors looked like kids in a candy store. One of them said, "I don't care what it takes, get a copy of your military medical records, if you must, call the congressman's office, but get them. Do you still have your military discharge paperwork, all of it?" My answer, "Of course." He said, "I want you to photocopy all of your discharge paperwork and bring it with you for your next appontment. I think we may have something, just bring it!" I had everything done with my military medical records. I went to his office, he read everything, he wasn't happy. He said, "I think we have a better idea happened a long time ago." He explained everything and wrote a letter for the VA application + typed up all of my VA paperwork + envelope. He said, "Everything I've done, will never fix it or make it right, just make your battle a little easier. Yes, I wound up winning benefits. I've been very fortunate to be working with the very best in the world. It would not surprise me at all, if I were to go into my VA Medical file and find letter "Certification of Being a Board Certified PIA". What is a "PIA"? I must be careful, at one stay in a veterans hospital, a nurse warned me, "Watch your language!" This is good counsel here. I thought for a moment, "PIA= rectal discomfort" / Application for Royalty- Pending". Have a great week, Grumpy