previous post next post  

The curious case of Specialist Town.

Then there's this one: How Specialist Town lost his benefits.

First up - I have no gripe with Specialist Town. Let's just get that out of the way up front.

Eventually the rocket shrapnel was removed from Town's neck and his ears stopped leaking blood. But his hearing never really recovered, and in many ways, neither has his life. A soldier honored twelve times during his seven years in uniform, Town has spent the last three struggling with deafness, memory failure and depression. By September 2006 he and the Army agreed he was no longer combat-ready.

But instead of sending Town to a medical board and discharging him because of his injuries, doctors at Fort Carson, Colorado, did something strange: They claimed Town's wounds were actually caused by a "personality disorder." Town was then booted from the Army and told that under a personality disorder discharge, he would never receive disability or medical benefits.

Stories like this make me crazy. They're talking about a Chapter 5 discharge for a personality disorder - one most often used during Basic and Advanced Individual Training to weed out people who made it through the initial screens but manifested during the stress of training.

I can see how people might manifest after going through combat, too. Though it strikes me that it's *also* combat-related. But I'm not a psychiatrist, either.

And I can't explain why Docs are doing what they're alleged to be doing... except...

One military official says doctors at his base are doing more than withholding this information from wounded soldiers; they're actually telling them the opposite: that if they go along with a 5-13, they'll get to keep their bonus and receive disability and medical benefits. The official, who demanded anonymity,[emphasis mine] handles discharge papers at a prominent Army facility. He says the soldiers he works with know they don't have a personality disorder. "But the doctors are telling them, this will get you out quicker, and the VA will take care of you. To stay out of Iraq, a soldier will take that in a heartbeat. What they don't realize is, those things are lies. The soldiers, they don't read the fine print," he says. "They don't know to ask for a med board. They're taking the word of the doctors. Then they sit down with me and find out what a 5-13 really means--they're shocked."

Specialist Town says that the civilian (former military) Doc he saw advised him to take the Chapter 5 as it would be faster, and he'd get taken care of by the VA. The Doc sez:

Wexler denies discussing benefits with Town. In a statement, the psychologist writes, "I have never discussed benefits with my patients as that is not my area of expertise. The only thing I said to Spc. Town was that the Chapter 5-13 is an honorable discharge.... I assure you, after over 15 years in my position, both as active duty and now civilian, I don't presume to know all the details about benefits and therefore do not discuss them with my patients."

I can attest that it's not their area of expertise - when I was going through the medical board (actually working to avoid the board and retire with a regular retirement) I got very confused advice from the Docs. They were clearly clueless, but also, well, they're Docs. Many times they feel like they know things. It's only because I caught two of them arguing with each other (a Major, Air Force, and a Captain, Navy, oddly enough) about my case and how to proceed that I figured out they didn't have any real idea - and that I was on my own. Wexler's statement, as reported, strikes me as one of somebody carefully (and perhaps quite accurately) covering himself realizing that he doesn't want any of this stink attaching to him after getting called out of the blue by a journalist.

There may be some justice in Specialist Town's claims - what bothers me about the story is that is assumes conspiracy, where simple ignorance and arrogance can also explain things. The same government which is accused of ineptitude in prosecuting the war, an agency of which toasted itself with the Walter Reed scandal, which even know has an IG report of incompetence or failure of due diligence, regarding Sergeant Pat Tillman's death, is simply out of thin air essentially accused of a successfully hidden agenda to screw the troops that no one has heard about and no one will speak of... except Specialist Town, now that he realizes he's screwed.

But no, it's a conspiracy. It's all about the money, you see. Mind you, following the money usually *is* a good idea...

"It's getting worse and worse every day," says the official who handles discharge papers. "At my office the numbers started out normal. Now it's up to three or four soldiers each day. It's like, suddenly everybody has a personality disorder."

The reason is simple, he says. "They're saving a buck. And they're saving the VA money too. It's all about money."

Ah, the infamous Un-named Official, from the "Prominent Facility" who needs to be protected, because he's... speaking truth to power, don't you see. [Ducks swat from SWWBO who *hates* that term]

It's all about money. Okey-dokey.

Mind you- I've no beef with Town. I'm referring to Joshua Kors, the author of the article, who blithely informs us...

In the Army's separations manual it's called Regulation 635-200, Chapter 5-13: "Separation Because of Personality Disorder." It's an alluring choice for a cash-strapped military because enacting it is quick and cheap. The Department of Veterans Affairs doesn't have to provide medical care to soldiers dismissed with personality disorder. That's because under Chapter 5-13, personality disorder is a pre-existing condition. The VA is only required to treat wounds sustained during service.

Soldiers discharged under 5-13 can't collect disability pay either. To receive those benefits, a soldier must be evaluated by a medical board, which must confirm that he is wounded and that his wounds stem from combat. The process takes several months, in contrast with a 5-13 discharge, which can be wrapped up in a few days.

Yep, let's follow that money, shall we?

The clear implication to me is that Kors sees the VA as a subset of DoD. Nope. Separate budgets. The Army could care less about the VA budget, as could DoD. That's Secretary Nicholson's worry, not Secretary Gate's. Oh, sure, they coordinate on some aspects of health care - but those budgets are separate items. The VA would have an interest in the Army decisions, certainly - but is not in a position to influence them in that way. And would rather the Army discharge the troops qualified for benefits... that would justify a larger budget. If the Army discharges the soldier without retiring him, it all just passes to the VA.

Then we get this gem, where either either Professor Bilmes is just not competent or doesn't understand the system, or Josh Kors doesn't take good notes. Or he conflates his notes for his storyline (hey, if they MSM can induce conspiracy where ineptitude may more aptly apply, so can I):

In a recent study on the cost of veterans' benefits for the Iraq and Afghanistan wars, Harvard professor Linda Bilmes estimates an average disability payout of $8,890 per year and a future life expectancy of forty years for soldiers returning from service.

Using those figures, by discharging soldiers under Chapter 5-13, the military could be saving upwards of $8 billion in disability pay. Add to that savings the cost of medical care over the soldiers' lifetimes. Bilmes estimates that each year the VA spends an average of $5,000 in medical care per veteran. Applying those numbers, by discharging 22,500 soldiers because of personality disorder, the military saves $4.5 billion in medical care over their lifetimes.

Guess who isn't saving a dime? The military. VA maybe, but not the military. And it's the military making the determinations, not the VA.

Issues like this with the article make me question the premise as spun by Mr. Kors, and wonder about the due diligence he put into his reporting.

I don't question that Specialist Towns and others like him may have been screwed. And I know it's hard (but not impossible) to undo these things. And that soldiers who served honorably deserve better and the Army has some *real* problems with the Institutional Army not truly being on a war footing, while the Operational Army bleeds. Got all that. But I believe I know enough about these processes, having been through them myself, that Mr. Kor's report raises more questions about his understanding of the problem than it sheds light on the problem.

If Mr. Kors' objective is to throw the problem into the public eye, then he's succeeded. But he could have done so much better.

Mr. Unamed Official Who Handles Discharge Papers? If he's done no more than act as Kor's source, then he's just a crapweasel, pure and simple. Unworthy of the soldiery he or she serves. The DA IG would take that complaint. His congressional delegation would take that complaint. And if their representation are Republicans, and Unamed Official believes that their CODEL wouldn't act on it - then any Democrat with an axe to grind for political gain (Representative Murtha or Waxman come to mind) would have been happy to latch on to it - and would probably also latch on to it just for the right reasons, with political gain being a nice side benny.

So, Mr. or Ms. Unamed Official - if this was your first action in this saga - shame on you.

You're a faithless servant. If you did the above and this was your last resort, fine. But if that's the case, somehow you neglected to inform Mr. Kors - or he thought that was unworthy to include in the tale. Which, given how juicy it would be... I doubt it.

That said - any of you readers got any insight?

7 Comments

I'm leaning toward the conclusion that there's a hard core Cabal of the Stupid actively working to increase their numbers in the VA. VA doc to former crewchief: "No, that cancer is not Agent Orange-related." [former crewchief removes document from his briefcase] FC: "It says here *pointing to relevant entry* that it is." VAD [glancing at entry]: "I haven't seen that before, so won't comment on it. It didn't come down through distribution." FC: "I downloaded it from the VA website." VAD [shrugging]: "Doesn't matter. It didn't come down through distribution." But I can see the rationale. In another ten years (if it takes that long), us Vietnam types will be out of their hair and it appears the Gulf War and OIF/OEF vets will only be a couple of decades behind us. All they have to do is wait us out and -- *poof!* -- budget problem solved...
 
Sadly, while my personal experience with the VA has been the glacial response, there's an awful lot of what you describe that's gone on with others. Sigh.
 
A glacial response is preferable to a response in the negative, which, in turn, is preferable to no response at all... Me: “Good morning -- I’m calling to check on the status of my appointment.” Receptionist at a Great Metropolitan VA Center: “You missed it.” Me: “’Scuse me? When was it?” RGMVAC: *sound of keyboard clickety-clicking* “Last Thursday, at 9am.” Me: “But I never got a notification, either by mail or phone!” RGMVAC: “We called the previous Thursday to notify you. At 10am.” Me: “I was in Virginia then. I checked the phone when I got back that night and there wasn’t any message from your office.” RGMVAC: “We have to speak with you, personally. We don’t leave messages.” Me: “Uhhhh -- okay. Just out of curiosity, do you have any openings today?” RGMVAC: “No, all our doctors have a full schedule.” Me [correlatory synapses firing in sequence]: “Oh-kaaaayyy, again, just out of curiosity, how many people do you have in the waiting area?” RGMVAC: “One.” Me: “One?!?” RGMVAC: “One. But he doesn’t have an appointment -- he just came here in case somebody cancels.”
 
Shesh. Once again I'm very proud of Fayetteville (Arkansas not Fayette-Nam, NC) VA system. As I mentioned my Doc calls me at home, leaves me messages, and for all attempts and purposes actually gives a rats durn. Of course he looks like a no-glasses, chubby version of Woody Allen, complete with Wild hair do. My wife calls him "The Mad Doc". But he is good at what he does, and what he doesn't do is give me medication for every stinking symptom on the planet. (My First doc at the VA in Buffalo did that. Drove me nuts) Back on topic. We covered a lot of this with the whole Walter Reed thing. The real problem, IMHO, is the red taped monster we have created. The pawns in the system, don't actually understand the system, therefor in a effort to help folks with the system sometimes cause more harm than good. We've created our own Little Shop of Horrors and it's a Giant Paper shredder shouting out "Feed me Seymour" for every DA Form
 
Working in the civilian sector of healthcare, I know some truth about what doctor's tell their patients about their benefits and then swear they never did. That is simply what doctors do. Some of it is because they genuinely think the person would be better off with XX care or XX equipment and their bedside manner includes re-assurances that "someone" will pay for it, not the patient who is freaking out and thinks surely the doctor would know (isn't his business about seeing patients and billing their insurance?). If the patients only knew how many services the doctor has unpaid on his own books because he doesn't know that payer X will or will not pay for service Y without Z diagnosis or history. A good for instance is also the patients co-pay responsibilities. Part of it is because the patient doesn't know their own benefits. Most people don't until they need it and then rely on someone else to tell them what is going to happen. As most should know, Medicare only pays 80% of most services leaving 20% up to the patient or their secondary insurance. So, the patient is seeing the doctor, the doctor orders the patient to start oxygen, the patient asks the doctor, "Is this covered by Medicare", the doctor answers, "Yes" and the patient leaves there thinking Medicare pays for it 100% and they will have no out of pocket expenses. Boy are they surprised to find out differently when we show up with the paperwork or call them on the phone for additional info. These doctors get no kick-back or fee for getting the patient on oxygen. There is no benefit for doctors to tell them anything about the coverage other than the doctor wanting the patient to leave there without stressing out and wanting to get the service that will keep them alive or get them better. So, overlaying that example to the military, as much as one might want to lay some giant conspiracy on the doors of these military doctors to be in cahoots with the military and VA in hornswaggling military guys out of their benefits (it makes us feel better because it means it can be controlled), it's really just about ignorance on the part of the doctors AND patients. They are trying to do what they think is "right" for their patient. If they think that the MEB process is too long and arbitrary and this guy was going to get sent back to Iraq, his doctor probably figured he was helping this guy out by getting him out the fastest way he knew how. The patient obviously wanted out and was willing to fast track it without looking it over first. This is the "sounds too good to be true, then it is too good to be true" part where someone in the military for seven years should have been smart enough to know to read and review the paperwork and policies. Would you buy a car or a house (equally long term investments) without reading the paperwork before you sign? Now the doc is being crucified for doing what he thought was best and is probably confused as heck because, he did say one part correctly, he doesn't do the benefits so why would he worry about them. Finally, though, regardless of whether it is a big conspiracy or not, this sort of problem with docs trying to take short cuts to circumvent the system and (as usual) screwing the patient, should be made public and should be addressed to the military doctors (tried talking to civilian docs and 1 out 5 gets it, the patients of the other 4 just kept coming to us with the same remark "the doctor said it was covered"). They need to be told that, if they are fast tracking their patients with this method, they are screwing them.
 
Dang, Chief! You must have really good anger-management skills. I mean, I assume that you didn't leave Bill's-thumbs-shaped dents on the laryngeal areas of those people's throats. I do hope and trust that you let them know you were, like, a bit annoyed, though. Just for their edification and education, y'know.
 
Dang, Chief! You must have really good anger-management skills. If you ever meet my wife, you'll be even more impressed. I mean, I assume that you didn't leave Bill's-thumbs-shaped dents on the laryngeal areas of those people's throats. Nope. But a couple of days later, I *did* chat up a few of the psych patients in the canteen and tell them the waiting area for the [fill-in-the-blank] clinic on the [fill-in-the-blank] wing stocked gurlie mags, but they had to sign them out from the receptionist...
 
© 2008 John Donovan
All rights reserved.